A Master Class in Leadership
This week’s episodes come together to create a master class in how to navigate your way up the corporate ladder, then how to handle the transition. Paul Comfort interviews fascinating leaders from all corners of America, several of whom started in bus operations before moving to the c-suite. Paul even shares some of his own advice, teaching you how to find where your leadership skills can shine the brightest.
Class is in session!
PREMIER: VIA Metropolitan Transit
VIA President and CEO Jon Gary Herrera talks about what makes San Antonio unique, VIA’s role in connecting people to opportunity, and the rapid growth of VIA Link microtransit. Deputy CEO Tremell Brown takes Paul inside VIA’s operations and shares his remarkable journey from bus operator to the agency’s executive team. They talk about the people, facilities, safety operations, and nearly 500 buses that keep San Antonio moving every day. Finally, Senior Vice President of Planning and Development Rod Sanchez looks ahead to VIA’s Green Line, a new bus rapid transit line designed around dedicated lanes, off-board payment, transit signal priority, and frequent service.
PREMIER: Delaware
Paul Comfort explores America’s First State from Dover to Wilmington and all the way to the beaches of Rehoboth. Discover how Delaware Authority for Regional Transit (DART) First State connects the entire state through buses, commuter rail, border-to-border paratransit service, seasonal beach routes, and innovative on-demand microtransit. The episode also captures a rare leadership moment as Paul sits down with both retiring CEO John Sisson and incoming CEO Lilia Montoya during their transition, offering a unique look at the future of transit in Delaware.
ICYMI: Frank Annicaro
In this episode, Frank Annicaro joins Paul Comfort to discuss what it’s really like to move from leading bus operations at one of the world’s largest transit agencies to running an entire organization. He shares how Capital District Transportation Authority (CDTA) is building on a legacy of innovation while tackling today’s biggest challenges—from the post-pandemic fiscal cliff to workforce development, transit-oriented development, and expanding mobility options beyond traditional bus service. Frank also explains why the best solutions often come from the people closest to the work, and how his team balanced the budget while improving efficiency and protecting service.
NOW AVAILABLE: Find Your X-Factor
Paul Comfort’s new book launched this week! Find Your X Factor “reveals the path to discovering the unique intersection of natural strengths and core passions” through “a practical road map to realignment with clarity, confidence, and direction.” Get your copy today!
